Thursday, February 8, 2007

Consumer Alert #1: Avoid Buying Anything from Yahoo Auctions Website. They Don't Honor A Buyer Protection Agreement.

Avoid Yahoo Auctions!

Problem: Purchased a Sidekick II from seller on Yahoo Auctions. Sent money, never received product. Yahoo refused restitution and essentially washed its hands of the problem.

Below is an extract from Yahoo's policy as stated on their Auction webpage (and noticed after the fact - shame on us):

“Because Yahoo is not involved in the actual transaction between buyers and sellers, in the event that you have a dispute with one or more users, you release Yahoo and its affiliates ………..”

So, as can be seen from their disclaimer, purchasing from Yahoo is truly a "buyer beware" proposition. Lesson learned? You bet! Hopefully this will help others avoid a similar situation and send them to eBay, Pay Pal, etc. who appear to have a stronger commitment to buyer safety.

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